Questions to Ask a
Loan Officer

There are plenty of fish in the sea, and sometimes if you are a Realtor looking at your incoming calls on a Monday, it may feel like there are more Loan Officers every week. Jokes aside, the agent / LO relationship is one of the most undervalued assets for many Realtors. An average lender is a commodity, but having a great Loan Officer can be game changing and offer a slew of advantages both for the Realtor and their clients.

Because most Realtors constantly get invited out for coffees, lunches, and happy hours ­— we came up with this list of helpful questions for agents to ask these potential suitors. A great Loan Officer will have detailed answers for all of the following questions.

• What is your system for lead follow-up?
• What value do you add after close?
• Give me an example of what you do to go above & beyond for your buyers in a competitive market.
• Why would a client choose to work with you?
• Show me your calendar — look for time blocks.
• Tell me about your operations staff.
• Tell me about the company you work for.
• Who in the business did you learn from?
• Who is your mentor in the mortgage industry?

Need a Loan Officer you can trust? We are happy to connect you with a dedicated licensed professional!